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Retail Customer Service 1

This course will prepare students to employ the skills needed in both online coursework and the workplace. The course is presented in two semesters.

Semester 1 presents an overview of basic personal, professional, and self-management skills, including setting goals, professional communication skills, and time management and stress management techniques.

Semester 2 focuses on ways to improve study habits, to increase one’s memory and motivation, and to strengthen decision-making and problem-solving skills.
1 Credit

There are no prerequisites for this course.

Course Outline